The Define phase of a Lean Six Sigma project is fundamental to success. It sets the stage for all subsequent phases by clearly defining the project scope, goals, and expectations. However, achieving stakeholder alignment during this phase can be complex. Stakeholders may have diverging interests, priorities, and perspectives, which can result in d… Read More

Achieving success within the Lean Six Sigma framework hinges heavily on a thorough understanding of Critical-to-Quality (CTQ) characteristics. CTQs represent the elements that directly influence customer satisfaction and product performance. By identifying these crucial CTQs early in the process, organizations can target their improvement efforts o… Read More